Kevin Fountain Data Operations Director Hall & Partners
In today’s world, [it’s sad but true that] we all have to be alert to the possibility of online fraud.
There are dodgy people out there who try to get money by pretending to be a real market research company. As with lots of scams, the fraudsters may copy logos/branding and contact unsuspecting people by letter, email or social media.
Unfortunately, we know that occasionally Hall & Partners has been imitated in this way, so we wanted to offer a few simple tips to make sure you don’t get caught out by a fraudulent survey.
As a general rule of thumb, if an offer of participating in research looks too good to be true, it probably is.
Authentic surveys do sometimes offer incentives (e.g. $/£10 Amazon gift card) but this is always in line with MRS or ESOMAR guidelines. However, be wary of the following, as these are things that authentic surveys will NEVER do regarding financial incentives:
If – for example – a ‘Dr Richard Gandon’ is offering you large sums of money to complete assignments for a research company he represents, do some background checks:
LinkedIn
Do they have a LinkedIn profile? Are they connected with other employees of the company?
Company website
Is their email address consistent with the company’s website domain?
A company’s website domain will appear in the email address. For example, our website domain is hallandpartners.com so our emails are always in the form of name@hallandpartners.com not, for example, name@hallandpartners.us.
Here are some more details that should set alarm bells ringing:
If you wish to check the legitimacy of one of our survey invitations, you can always contact support@hallandpartners.com. We’re happy to help and want our participants to be confident that they’re taking part in a genuine survey.
We hope these few simple tips are reassuring – and that you enjoy contributing to the success of some of the world’s biggest brands through market research.
If you want to find out more about mystery shopping, the Federal Trade Commission provides some useful guidelines.
In today’s world, [it’s sad but true that] we all have to be alert to the possibility of online fraud.
There are dodgy people out there who try to get money by pretending to be a real market research company. As with lots of scams, the fraudsters may copy logos/branding and contact unsuspecting people by letter, email or social media.
Unfortunately, we know that occasionally Hall & Partners has been imitated in this way, so we wanted to offer a few simple tips to make sure you don’t get caught out by a fraudulent survey.
As a general rule of thumb, if an offer of participating in research looks too good to be true, it probably is.
Authentic surveys do sometimes offer incentives (e.g. $/£10 Amazon gift card) but this is always in line with MRS or ESOMAR guidelines. However, be wary of the following, as these are things that authentic surveys will NEVER do regarding financial incentives:
If – for example – a ‘Dr Richard Gandon’ is offering you large sums of money to complete assignments for a research company he represents, do some background checks:
LinkedIn
Do they have a LinkedIn profile? Are they connected with other employees of the company?
Company website
Is their email address consistent with the company’s website domain?
A company’s website domain will appear in the email address. For example, our website domain is hallandpartners.com so our emails are always in the form of name@hallandpartners.com not, for example, name@hallandpartners.us.
Here are some more details that should set alarm bells ringing:
If you wish to check the legitimacy of one of our survey invitations, you can always contact support@hallandpartners.com. We’re happy to help and want our participants to be confident that they’re taking part in a genuine survey.
We hope these few simple tips are reassuring – and that you enjoy contributing to the success of some of the world’s biggest brands through market research.
If you want to find out more about mystery shopping, the Federal Trade Commission provides some useful guidelines.
Kevin Fountain Data Operations Director Hall & Partners